They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Select Update Account Information and choose text notifications. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . Must also provide a voided check. Payments accepted 8:00 am to 4:30 pm Monday Friday. WELCOME TO THE ONLINE PAYMENT CENTER. FPUA, is one of 34 public power communities throughout Florida. If the Customer elects to discontinue Budget Billing, or is terminated from the program for nonpayment, theft of service, or a returned check, any unpaid balance for utility services will be applied to the Customers account. Get adequate sleep and eat well-balanced meals. Click to View the Electric Service Area Map. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. Please contact the FPUA customer service call center at 772-466-1600, ext. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. 3900) is open from 9:00 am to 5:00 pm. Notify FPUA and schedule your service request at your convenience. These categories are ranked against standards set by the Public Power Communities across the nation. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. 3900 to make payment arrangements. Wash hands often with soap and water 20 seconds or longer. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. . The company is a community-owned electric utility that provides water, wastewater, natural gas, and Internet services. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. Easy to Set-up, Easy to Use. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. Credit/ Debit Cards only same day posting if paid before 4:30 pm. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. 3900 or email cs@fpua.com to set up a payment plan. Come enjoy our special events and great bands. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. 3900 Monday through Friday, 9 am to 5 pm. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. About St. Lucie County Utilities; Customer Service. *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. If they cared about us, theyd get stuff done, the tenant said. Please log on to. Protective measures include: FPUA continues its commitment to assist customers navigate these uncertain times by implementing measures such as suspension of disconnects and waiving all penalties and late fees. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. Kiosk Bill Payment Option is Now Available! The drive-thru window will continue to be open during normal business hours (8 am to 5 pm). Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. 141. Copyright 2019-2020 Fort Pierce Utilities Authority. To sign up, click the link below To Register Now.Click Here - To Register Now. - Manage notification subscriptions, save form progress and more. There is always great music, great food, and a great time waiting for you. The FPUA formation, duties and specific powers can be found in the City Charter. We encourage you to view the many online payment options available at www.fpua.com. FPUA is proud to be designated as a Reliable Public Power Provider (RP3) by the American Public Power Association. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. This program will be available through July 24, 2020. Sign up for automatic bill payment; Utility Billing Customer Service. 59-1290; 2 of Ch. The second phase, expected to be available later this month, will include direct payments to the business community. Registering for FPUAs Online Services gives you fast, easy access to manage and pay your accounts. Register online and have your utility bill payment automatically deducted from your checking account each month. Please call 772-466-1600, extension 3900 if you prefer to set up an Individual appointment with a customer service representative. We accept Visa, MC, Discover, and AMEX; a . The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. The Call Center can be reached at 772-466-1600, ext. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. Please be patient as you may experience long wait times while we work closely with each and every customer. to 5:00p.m. FPUA is proud to serve you, and we will face this challenge together. 3900. How can I contact Fort Pierce Utilities Authority about my bill? The service area is established by the Florida Public Service Commission. 3900, www.fpua.com (payments and account services), All penalty and late fees will be waived during the COVID-19 pandemic until further notice. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. The outside Kiosk and the payment drop box located on the west side of the building remain available 24/7. The Kiosk accepts cash, credit/debit cards and checks. Utility Service Policy; FAQs; Customer Service Forms. Eligibility requirements apply. Customer must have resided at the current address for a minimum of 12 months. Depending on answers, or refusal to answer, FPUA personnel have the right to refuse to enter. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. Arts & crafts vendors will line up in front of the Indian River in Marina Square. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. The Call Center can be reached at 772-466-1600 ext.3900 and is available Monday through Friday, 9 am-5 pm. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and this websitewww.fpua.com. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Extra personnel will be available to answer incoming calls. Eligible households could receive $250 which can go towards utility payments. Please call customer service at 772-466-1600, ext. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. All payments made through the Kiosk are credited to your account within minutes. WFLX wanted to know why the accounts were past due. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Update: As FPUA continues to follow its Pandemic Response Plan, we are implementing the following procedures to protect the health and safety of both our customers and staff: Thank you for your help in keeping the possible spread of COVID-19 to a minimum. Avoid touching your eyes, nose, or mouth with unwashed hands or after touching surfaces. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. The 24-hour Kiosk is available on the west side of the building at 206 S 6th Street and accepts cash, credit/debit cards, and check payments. 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